ORDER ACCEPTANCE:

Pure Aqua, Inc. reserves the right to accept or reject an order request. Possession of a price sheet or a product catalog shall not be construed as an offer to sell the product listed. Pure Aqua sells wholesale only and does not sell to end users. These terms and conditions shall be considered a part of all accepted orders and accepted purchase orders.

CANCELLATION OR CHANGE ORDER:

Orders are processed as they are received. Once order is in process (or production), add-ons (or change orders) may hold up shipment of the original order (or build), or may be shipped as a separate order. Buyer’s add-ons, change orders are subject to Pure Aqua acceptance. Cancellations are subject to Pure Aqua acceptance and may incur a restocking fee

CUSTOM EQUIPMENT:

Custom equipment is subject to the terms and conditions detailed on the separate Pure Aqua quote form and may require a 35% down payment.

PRICES:

Products are sold at prices currently in effect at time of order, and are ex works Santa Ana, CA-USA unless otherwise specified. Prices generally coincide with dated, Pure Aqua printed price sheets and web site information, however we reserve the right to change prices at anytime and without notice and without updating published material at our web site or in print. Freight costs are for the customer’s account.

DELIVERY:

Stock items distributed by Pure Aqua are generally shipped within 1 to 4 working days after receipt of the order.
Additional time is required on Special Orders, Large Orders, or Items Not Stocked. Pure Aqua, Inc. is not responsible for delays due to conditions beyond our control. Orders will be delayed or not processed where accounts are found delinquent and no arrangements have been made with Credit Department to settle account.

SHIPPING CHARGES:

All shipments are ex works Santa Ana, California-USA, unless otherwise specified and shipping costs are the customer’s responsibility

TERMS OF PAYMENT:

1. Via Wire Transfers:
2. Or Via Letter of Credit (L/C):

• Letter of credit must be Irrevocable, advised and confirmed through any MAJOR bank in the United States with draft payable at sight.
• Letter of Credit must state that all bank charges inside and outside the United states are to be borne by the Opener.

A minimum billing of $250 is necessary to help defer handling.

OPEN ACCOUNT:

To establish an open account, a complete credit analysis is required. This involves correspondence with you, your suppliers, and your bank. The time involved depends on the response time from the references you give us. You will be notified when your credit is approved. In the interim, all orders must be pre paid. NO OPEN ACCOUNT TERMS FOR NON USA CUSTOMERS.

DAMAGED MERCHANDISE:

Pure Aqua, Inc. is not responsible for damage or loss to a shipment by a freight carrier. Check shipments for damage before acceptance or note on freight bill "Subject to inspection for concealed damage." Consignee is responsible for filing a claim with the freight carrier for any and all damage or loss. Return of Damaged Goods will not be authorized.

ERRORS AND RETURN GOODS AUTHORIZATION:

Merchandise cannot be returned without prior authorization. Call Pure Aqua for an RGA number. Freight/shipping must be prepaid. An RGA not used in 30 days will expire. A return after that will be refused and invoice will be payable within terms. Special order goods are not returnable.

DEFECTIVE GOODS & WARRANTY PROCESSING:

An item returned for warranty consideration without prior authorization will be refused. Call Pure Aqua for an RGA number. Pure Aqua and its manufacturers reserve the right to repair or replace defective merchandise. If pre warranty replacement merchandise has been sent and the warranted goods are repairable, the repaired product will be returned to you at our expense and the pre-warranty invoice will be for your account. If the warranted product is not repairable, an offsetting credit invoice will be issued to your account. If the warranty consideration is denied, all expenses are for your account.

LIMITED WARRANTY:

Products manufactured Pure Aqua, Inc. are warranted to be free from defects in material and workmanship for a period of one year from shipping date, Pure Aqua, Inc. responsibility and liability shall be limited solely and exclusively to the replacement or the repair of parts manufactured by Pure Aqua, Inc. and will not be liable for any cost arising from removal, installation, transportation or any other charges which may arise in connection with the warranty claim. Products and/or system components sold by Pure Aqua and manufactured by others are subject to the warranty provided by the manufacturer of said products and/or components and not by Pure Aqua, Inc. warranty. Pure Aqua, Inc. will not be liable for damage to products caused by disoperation, misuse, abuse, unauthorized alteration, repair, accident or if products was not installed and operated in accordance to the Pure Aqua, Inc. operation and installation manual. Pure Aqua, Inc. will not be liable for any incidental or consequential damages, losses, or expenses arising from installation, use or any other causes.

For available options & specifications, please refer to this PDF Library Terms and Conditions of Sale